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Effective date: September 22, 2022


We understand the gravity of this day and time as well as security issues have risen within the last 10 years. We are here to reassure you that we are for you in correspondence to the privacy of our website visitors. And to that, our Privacy Policy describes how (“we”, “our”, or “us”) information and data is collected and used.


We are an independent insurance broker agency, Cenla Independent Insurance Agency, LLC.

We are located at 5208 Suite C Jackson Street, Alexandria, LA 71303

We can be contacted by phone at 318-704-6200 or by fax at 318-209-3058.


Cenla Independent Insurance Agency, LLC was founded and is owned by Stephen Ira Adams.


Cenla Independent Insurance Agency, LLC is the sole owner of


We are committed to protecting and respecting your privacy.


This page is to inform you of our policies regarding the collection, use and disclosure of personal information or data when you use our service and the choices you have connected with that data or information. The policy together with our terms of use and any other documents referred to here set out the core principle on which any personal information or data we collect from you or that you provide to us, will be solely processed by us and no other third party.


Please read the following carefully to understand our views and practices regarding your personal data and how we will keep it confined.


We keep certain basic information when you visit our website and recognize the important of keeping that information secure and letting you know what we will do with it.


This policy only applies to our website. If you leave our website through a link opening a new webpage or otherwise, you will be subject to the policy of that website provider. We have no control over the policy or terms of other websites. It is your responsibility to check their policy before continuing to access them.





Personal Data: Any information that you freely provide by completing forms, reporting an issue, contacting us whereas in, there will be a recording of the correspondence. This could be an email address, date of birth, name, tobacco usage, address, cookies and usage data. The information is stored on secure servers. Any payment transactions will be encrypted.


Usage Data: Any information or data that is collected automatically can be generated by visiting and interacting with


IP Addresses & Cookies: We may collect information about your the device in which you access our website, your IP (Internet Protocol: which is a set of rules governing the format of data sent over the internet or other network), operating system and browser type. We also collect data for system administration and to report aggregate information to our advertisers.


This is statistical data about our users' browsing actions and patterns, and does not identify any individual or collect personal information to our third party advertisers.


A cookie is information stored on an internet user's computer for session management, personalization and tracking purposes. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse cookies. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our website.


Data Storage: All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.


Data Usage: We may also collect data and information on how the site is accessed and used. It may include information, again, Internet Protocol address, browser type and version, the pages that you visit, time and date, how long you spend on the site, device type and various diagnostic data or information. We use information kept about you in the following ways:

To ensure that content from our website is presented in the most effective manner for you and for your computer.

To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

To carry out our obligations arising from any contracts entered into between you and us.

To allow you to participate in interactive features of our service, when you choose to do so.



Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their profile and going to the “Account Info” page.



We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.



You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us via email. Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.




Any changes we may make to our privacy policy in the future will be posted on this page and, when appropriate, notified to you by e-mail. However, we advise that you check this page regularly to keep up to date with any changes.




By using our website, you indicate that you agree to our privacy policy and that you agree to abide by it. If you do not agree to our privacy policy, please refrain from using our website.




Questions, comments, and requests regarding this privacy policy are welcomed and should be sent via e-mail or at:

Cenla Independent Insurance Brokers

5208 Suite C Jackson St. Ext.

Alexandria, LA 71303

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